Delivery Information
Thank you for choosing MOTOGP GEARS for your racing apparel needs. We are committed to providing you with a seamless shopping experience, including hassle-free delivery services. Please find below important information regarding our delivery process:
Shipping Methods:
We offer free shipping on all products available at our online store. To ensure efficient delivery, we utilize trusted carriers such as DHL, FedEx, UPS, USPS, and Skynet.
Shipping Timeframes:
- For Suits, Jackets, and Pants: Please expect a delivery timeframe of 2 to 3 weeks from the date of payment.
Special Order Shipping Timeframes (Optional):
- Made-to-Measure Products: These items will be shipped within 20-30 working days after all necessary details are confirmed.
- Kangaroo Leather Suits: The production time for Kangaroo leather suits is estimated to be 25-35 working days.
Import Duties and Customs Taxes:
Please note that depending on your country or territory, you may be required to pay import duties or customs taxes upon receipt of your order. Unfortunately, we have no control over these charges, as they are determined by local authorities.
Customs Clearance:
Customs clearance procedures vary from country to country. In some regions, clearance may take longer than expected, leading to delays in delivery. We kindly ask for your patience in such situations and recommend allowing a few extra days for delivery.
Rejection of Shipments:
If a shipment is rejected due to customs clearance charges or any other reason beyond our control, you will be responsible for any fees incurred during the return process.
We strive to ensure that your order reaches you in a timely manner and in perfect condition. Should you have any further questions or concerns regarding our delivery process, please do not hesitate to contact our customer service team.
Thank you for choosing MOTOGP GEARS. We appreciate your business and look forward to serving you again in the future.